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After Sales Support

Welcome to the After Sales Support section. This area covers everything needed to assist customers after a product has been purchased — from activation and usage to troubleshooting and product lifecycle management.

Topics

  • Pay-As-You-Go (PAYG)


    Understand how Omnivoltaic PAYG works, including code types, error codes, and step-by-step debugging guides.

    PAYG Guide

  • ERM / Assets Onboarding


    Step-by-step guide to registering assets, assigning customers, and configuring payment plans in the ERM platform.

    Onboarding Guide

Quick Reference

Topic Description
PAYG Guide Codes, errors, and debugging for PAYG-enabled products
ERM / Assets Onboarding Register assets and configure payment plans in ERM

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